F.A.Q.

 

  1. Does your jewelry come with a warranty?                                                                                               Yes. All purchases come with a six-month warranty against manufacturing defects.
  2. Can I order a Catalog?                                                                                                                                             Sølv Silwer is back as a web-based business. Although we don’t have catalogs at this time, we’ll be adding jewelry to our site periodically. Please check back frequently to browse fresh styles. One of the best ways to stay up-to-date on new arrivals and styling tips is to subscribe to our emails, or go to the bottom of our homepage and enter your email address. 
  3. Am I able to purchase single earring if I lose one?                                                                                           Currently, all earrings must be purchased as a pair.
  4. What if I don't know my ring size?                                                                                                                     We have an easy-to-use digital ring size chart that you can print out at home to measure your fingers. 
  5. Where should I store my sterling silver jewelry?                                                                                              Store your jewelry in a dry place and be sure to keep your sterling silver jewelry dry.
  6. How should I clean my sterling silver jewelry?                                                                                                Wipe your jewelry off after each wear before storing them. For especially tarnished pieces made solely of sterling silver, you can use commercially available silver polishes, such as Wright’s Silver Cream. This type of cleaner is not recommended for oxidized sterling silver pieces however, as it may remove the oxidation. It is also important to keep polishes away from stones.
  7. Is tarnishing normal?                                                                                                                                        Tarnishing is a normal occurrence with sterling silver jewelry. To limit tarnishing, do not shower, bathe or swim with your sterling silver Jewelry as water causes silver to tarnish more easily. Also, avoid exposure from cosmetic products like lotion and perfume. Putting your jewelry on after hair and makeup in the morning is ideal, and removing it before your nighttime regimen will limit exposure to potential damage.